Plain English summary: HRaide collects only the information needed to respond to your enquiry. We do not sell, share, or disclose your personal information to third parties. Ever.
HRaide Consultancy Services ("HRaide", "we", "us", "our") is committed to protecting your privacy. This policy explains how we handle personal information collected through our website at hraide.com.au and in the course of providing our services.
We operate in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information we collect
We only collect information you choose to provide. This may include:
- Your name and contact details (email address, phone number)
- Your business name and the nature of your HR enquiry
- Any information you include in the message field of our contact form
We do not collect sensitive information (such as health, financial, or government identifier information) through our website.
2. How we collect your information
Personal information is collected when you:
- Submit an enquiry through the contact form on our website
- Email us directly at carmel@hraide.com.au
- Contact us by phone or in person
Our website does not use tracking cookies, analytics platforms, or advertising pixels.
3. How we use your information
Information you provide is used solely to:
- Respond to your enquiry
- Provide the HR consulting services you have requested
- Communicate with you about your engagement with HRaide
We do not use your information for marketing purposes without your explicit consent.
4. Disclosure to third parties
We do not sell, rent, trade, or otherwise disclose your personal information to any third party under any circumstances.
Your information is not shared with advertisers, data brokers, marketing platforms, or any other external organisations.
The only limited exception would be if we were required by law to disclose information — for example, in response to a court order or legal obligation under Australian law. In such circumstances we would notify you to the extent permitted by law.
5. Storage and security
Enquiries submitted through our website are delivered by email to Carmel Wyant directly. We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access.
Our website uses SSL/TLS encryption (HTTPS) for all data in transit. Email communications are handled through secure, authenticated servers.
We retain your information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.
6. Your rights
Under the Australian Privacy Principles, you have the right to:
- Request access to the personal information we hold about you
- Ask us to correct information that is inaccurate or out of date
- Request deletion of your personal information (subject to legal obligations)
- Make a complaint if you believe your privacy has been interfered with
To exercise any of these rights, contact us using the details below. We will respond within a reasonable time and at no charge.
7. Complaints
If you have a concern about how we have handled your personal information and we have not resolved it to your satisfaction, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
- Website: oaic.gov.au
- Phone: 1300 363 992
8. Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with a revised date. Continued use of our website after any changes constitutes acceptance of the updated policy.
9. Contact us
For any privacy-related questions, please contact: